Dissapointing 2005 26M

[LOUIS B HOLUB]

rjs ...

As one posted earlier: If ROGER is LISTENIN' IN, make this RIGHT

I sure hope things work out

[delevi]

If you buy a brand new car, let's say one of the least expensive cars available, you still expect it to be free of dents, scratches, and have the engine start right up and run, etc. I would think the same should be true for the Mac. "You get what you pay for" applies in many cases, but it isn't acceptable for a company to deliver a brand new product with major flaws "right out fo the box" sort-a-speak.

I echo *ROGER, MAKE THIS RIGHT*

Perhaps we can all conspire to flood MacGregor with emails. There are ovcer 1,000 people on this board. I think as a group we can make a lot of noise and Roger would listen. What you guys think. Let's help our fellow Mac-er out.

[Frank C]

I echo *ROGER, MAKE THIS RIGHT*

Perhaps we can all conspire to flood MacGregor with emails. There are ovcer 1,000 people on this board. I think as a group we can make a lot of noise and Roger would listen. What you guys think. Let's help our fellow Mac-er out.

Leon,
I don't understand exactly which gross failures we would be "making noise" about.
Unless I've missed something, in six posts since November the OP cites only:

• some undefined "transom damage"
• dissatisfaction with dealer service;
• dissatisfaction with performance of a Honda 50;
• maybe some unexplained rubrail damage.

WADR, I just don't see enough information that anyone should begin launching bombs at the Macgregor factory for a terrible example of manufacturing quality.
What did I miss ...

[rjs11116]

I'll try to post some transom pictures.I'm on dial-up and not real computer savvy,but I'll try.
Frank it looks like you reviewed my posts.
I take credit when it is mine I caused the need for rub repair. The rub rail post was a repair idea that seemed to work well.

[Frank C]

RJ,
Since you're on dial-up, I'm not sure what you'll accomplish. You cannot post the photo here, you must post it to an external website. If you wish, you can email to me, and I'll set it up into your original post - see your PM inbox.

[Cammo23]

go on... tell us... who was the dealer????
At least you could give him the right of reply.

[Catigale]

lets tread carefully since we are messing with someones livliehood here....its not fair to pull a dealer into a debate about a single case in a public forum without fair warning and some due process..none of which we really have here...this could turn into a lynching really quickly which may or may not be deserved...

If you have exhausted all reasonable avenues of discussion with the dealer then it might be appropriate to bring the details here...but if avenues are still being explored then going public will cause a defensive reaction not likely to help you get resolution, in my opinion..

[mallardjusted]

"My motor choice was the Honda 50 hp.Try something else."

It seems there are others who are happy with the Honda on their macs. Is it propped correctly?

[Bill Earnhardt]

Iam on my 3rd Mac, I purchased my 1st, a 1978 about 10 years ago, enjoyed it for several years, and then moved up to a 2004 M26, I only kept that one one season, as I had some large medical bills and need to liquidate. I now have a 2006 M26, that I purchased thru the same dealer that I got the 2004 thru, I picked both of them up at the plant in Costa Mesa, and rigged them myself, with some help of friends, and have been very happy with each and every one of them.
Iam not a deep water, or heavy wind sailor so what I have suites me very well, and Iam happly working on the little things, and mods.

[richandlori]

Bill.....

As the buyer of your 2003 Mac I am extreamly happy to see you are back into MacSailing! We sold our (your old Mac) to another Bill also on this board and he is taking loving care of our former mistres!
We had a crezy idea to buy a larger Blue Water boat (Pearson 365 Ketch)and cast off on a 5yr Curise leaving in 2008, but we still miss that Mac!

Here's a Shot of the Old and New:


Best Regards

Rich Boren

[rjs11116]

Iwish I was in the "reasonable quality" group rather than the "drunken monkeys quality"group. I would rather have spent my time enjoying elective mods but instead spent much time figuring what parts weren't there, solving water leaks redoing most things the dealer did . For which he offered to pay me for my time . I sent my figures more than once by email more than once by snail mail many months passed I followed up and still no response.


I asked Boat USConsumer Protection Bureau for assistance they contacted the dealer and the factory,and I still have no reponse from the dealer or factory.

2005 #811

How many of you had your trailer delivered with absolutly no brake fluid?

[Frank C]

RJ,

WADR, haven't yet seen the gelcoat or transom damage, but still haven't seen a solid reason to complain about Macgregor Yachts. Would you care to describe the transom damage?

Your boat arrived in a container, on skids. That means that your dealer had to install the axle, wheels and tires, brake lines & fluid, trailer lights, etc. He also installed the battery, rudders, mast, spreaders, shrouds, forestay, halyards, stove, porta-head ... to name a few.

By the way, gelcoat voids are a fact of life in this boating stratum, excluded from Macgregor's warranty and subject to dealer repair. I've repaired several. My dealer would have done it for me, had I wanted to suffer the delay. A Hunter or Catalina broker would also, though you'd likely find fewer problems with the boats selling for $65,000, and up. The boat dealer's "commissioning service" is vastly distinct from an automobile dealer's delivery service.

[Night Sailor]

I can second the recommendation for Jim Allred at The Sailboat Centre in LIttle Rock, AR. I bought my X new from him back in late '97. He brought it from CA direct to my home and took plenty of time to show me the details of rigging and setting up the furler leads properly, etc. He gave a very good price and delivered when he said he would, with the kind of attention to detail and sevice one would want from any dealer. He's a hard worker who knows his boats for sure.

[Bill Earnhardt]

Hello Rich, Yes I got a new 06 in march 06, drove back to Minden/Tahoe in a blizzard, but I made it ok. It's fast Blue, with a 50 Honda. I secured a slip at Tahoe this year, so if you get back up this way give me a shout.

[Cammo23]

Shouldn't we be able to trust a dealer to check the boat over prior to purchase and fix any problems? Good old fashioned customer service comes to mind (although, quite rare in the 21st century).

I am hoping to come over from Oz and use the Mac as a caravan/boat to experience the West Coast- on and off the water-before bringing it back Down Under. I would expect to have the boat ready to go in California when i get there in new and excellent condition. I would hate to have to mess around wasting precious weeks on fixing problems that should not have been there in the first place.

Maybe i should not have posed the question: "Who was the dealer that provided a less than acceptable boat?". Maybe i should have asked, "What dealer can we trust to save us time and frustration (and eventually, money) to supply us with a boat worth buying?

Surely it is not too much to ask when buying a new boat to expect it to be...perfect... without damge and bits missing?????

Cam