





How many "calls" and "emails" did you make? Over how many days?Sheppie62 wrote: ↑Sat Jun 04, 2022 11:21 am Since Peak Sails won’t return my calls or emails I have given up on their Generator sail. I looked into Roller Tasker direct sales, they have a Code C cruising sail that seems to fit what I want. Any opinions on this type of sail? I would be putting it on a continuous furler on a bowsprit ahead of the Jib Sail. Any thoughts on what size may work if attached 2-3 ft in front of jib?
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Sheppie62 wrote: ↑Sat Jun 04, 2022 11:21 am Peak Sails may have been hit by a hurricane, or is very busy and cannot answer the phone, and I am not qualified to order a sail , and they may not have time to explain to me how to order a sail, so I have given up on their Generator sail.
Ok I corrected the statement
Well I phoned these guy,s got a call back about 7 days later told them what I needed & wanted to know about this sail to b sure it was going to fit my specific uses I got two return e/m,s that only covered half the info I was asking about that was a couple months ago sent about 4 e/m,s just asking for more specific details they do not have on their site regarding Sq ft , luff, leach & foot which most sail lofts do when they say they have standing order for spec,s for specific boats listed on their site macgregor was one of them , I checked with a lot of other sail lofts who sell mac sails & they all have smaller specs than my original sails just so as U know ! so after at least a dozen attempts to get my the info I was requesting I started checking Speak sail loft out, they r notoriously nailed for bad customer service , 6 months or more delayed sail orders on most other sailing sites going back the last 3 yrs or more ! before covid ! , so I thought better of giving them my business as I had just experienced the same issue with them .PSNA wrote: ↑Sun Jun 05, 2022 3:21 amHow many "calls" and "emails" did you make? Over how many days?Sheppie62 wrote: ↑Sat Jun 04, 2022 11:21 am Since Peak Sails won’t return my calls or emails I have given up on their Generator sail. I looked into Roller Tasker direct sales, they have a Code C cruising sail that seems to fit what I want. Any opinions on this type of sail? I would be putting it on a continuous furler on a bowsprit ahead of the Jib Sail. Any thoughts on what size may work if attached 2-3 ft in front of jib?
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I live in Florida. Peak is in Port St Lucie which was ground zero for the tropical cyclone that ended up breaking apart on Saturday.
People seem to forget that this is also June, which happens to be one of the busiest months of the year for sailmakers.
Additionally, they cannot pull numbers out of their butts based on the information you provided.
You tell them that the sail is going to be mounted on a sprit with a length of "two to three feet". Are you going to use the existing halyard or add another? If so, where will that be located? What is the maximum hoist based on the sprit length and new halyard?
Instead of ragging on a sailmaker, why don't you do your homework so you can speak with them intelligently in the first place.
PSNA wrote: ↑Mon Jun 06, 2022 7:08 am I'll bite. Who owns the company?
Before you answer, I live in Florida and met ONE of them at the Charlotte Harbor Yacht Club in Punta Gorda just before the pandemic hit.
Anyone who thinks a sailmaker is going to spend hours each day corresponding with potential clients on technical matters is delusional. Pick up the phone and call! Leave a message if they are busy.
Just look at the original post in this thread. The guy has no idea what length his sprit is, nor can he provide what the max hoist is based on the location of a new halyard running to the sprit. NO sailmaker can make reccos based on this and they will not waste their time attempting to assist by email or by phone for that matter.
What I see here is a bunch of old, cranky Boomers who are impatient and think the world must bow down and genuflect when you want something. Combine that with some who profess to be experts and others who know nothing and you end up with a toxic combination that few wish to deal with.
Go ahead and keep flaming small companies based on hearsay, lack of patience, etc. The sailmaking industry has been devastated over the past three years and if it continues, more and more companies will continue to fail. Eventually, you will be ordering your sails from North or Quantum as they will be what's left to choose from. And when you find that your new sail costs 3 to 4X what it did just four years ago, you can smile and say "I did that".
Speaking of North. Order a new sail and you will receive it in 7 to 9 months. Hyde is 6 months.

First off My ! ,PSNA wrote: ↑Mon Jun 06, 2022 7:08 am I'll bite. Who owns the company?
Before you answer, I live in Florida and met ONE of them at the Charlotte Harbor Yacht Club in Punta Gorda just before the pandemic hit.
Anyone who thinks a sailmaker is going to spend hours each day corresponding with potential clients on technical matters is delusional. Pick up the phone and call! Leave a message if they are busy.
Just look at the original post in this thread. The guy has no idea what length his sprit is, nor can he provide what the max hoist is based on the location of a new halyard running to the sprit. NO sailmaker can make reccos based on this and they will not waste their time attempting to assist by email or by phone for that matter.
What I see here is a bunch of old, cranky Boomers who are impatient and think the world must bow down and genuflect when you want something. Combine that with some who profess to be experts and others who know nothing and you end up with a toxic combination that few wish to deal with.
Go ahead and keep flaming small companies based on hearsay, lack of patience, etc. The sailmaking industry has been devastated over the past three years and if it continues, more and more companies will continue to fail. Eventually, you will be ordering your sails from North or Quantum as they will be what's left to choose from. And when you find that your new sail costs 3 to 4X what it did just four years ago, you can smile and say "I did that".
Speaking of North. Order a new sail and you will receive it in 7 to 9 months. Hyde is 6 months.




